Troubleshooting & FAQs
Answers and troubleshooting guidance for common UKey hardware wallet issues.
By UKey1 author12 articles
- A note about the built-in battery of UKey Hardware Wallet
- Why does UKey Core 26 use a four-chip security architecture?
- How to set up and use the Attach to PIN feature?
- How to use SLIP39 to create and restore multiple mnemonic wallets?
- Why are there repeated words in the generated mnemonics?
- Why does it prompt "Incorrect address format" when extracting XDC?
- UKey Does the hardware wallet support staking and voting on the Tron network?
- How do I enter Bootloader mode on a UKey hardware wallet, and what if it fails?
- What should I do if the UKey Core 26 firmware upgrade fails?
- What should I do if I forget my UKey hardware wallet PIN?
- How do I reset a UKey hardware wallet?
- How do I check the Bluetooth communication status of a UKey hardware wallet?