Crypto and Hardware Wallet FAQs
Contents
Get Started
Connects to PC via USB App
Connecting the Mobile App via Bluetooth
Use as a U2F Key
FCC ID E-Label
Get Started
1. To make sure the device battery has sufficient power, connect the Type-C cable to the hardware device.
2. Select the language. Please select "English" or your preferred language.
3. Verify and activate the device. You may tap "Skip" to proceed.
4. Select "Create New Wallet".
5. Tap "Continue".
6. Select the number of recovery words. Tap "12 Words".
7. Tap to tick all the notes, then tap "Continue".
8. Set a new PIN code. Tap the Check button (✓) to confirm.
9. Enter the PIN code again to confirm. Tap the Check button (✓).
10. After entering the PIN code correctly, a fingerprint setup page will appear. You may tap "Set Up Later".
11. The screen will prompt "Wallet Created". Tap "Continue" to enter the backup process.
12. Tap "I Understand" to acknowledge all notes. After confirming all items, tap "Start Backup".
13. The recovery phrase is a random set of words generated by the device and is the only way to restore your wallet. Write down the words, tick the note, and tap "Continue". The following step will verify your written copy.
14. Choose the correct word according to the serial number prompted by the headline.
15. After verifying your recovery phrase, the screen will prompt "Verification Successful". Tap "Continue".
16. The screen will prompt "Wallet Created Successfully". Tap "Continue". By completing the above process, the device is successfully initialised.
Connects to PC via USB App
1. Install the UKey desktop app. Download at: https://ukey.com/download
2. Connect UKey core to your computer using a USB Type-C cable.
3. Open the UKey desktop app and select "Connect Hardware Wallet". If you have already added a wallet in the App, add a wallet by tapping the plus (+) button in the Wallet menu in the upper left corner of the screen.
4. Select the connected UKey core device in the app.
5. Enter the PIN code on the UKey core device.
6. Wait for the wallet to be ready, then complete device authentication and tap "Confirm".
7. After successful verification, tap "Continue" in the desktop app.
8. Once the wallet is created successfully, tap "Done".
9. At this point, UKey core is connected to the desktop app and displays the wallet assets.
Connecting the Mobile App via Bluetooth
1.Install the UKey mobile app. Download at: https://play.google.com/store/apps/details?id=app.ukey.io
2.Please confirm that Bluetooth is enabled on the UKey core device: Unlock the device → Bluetooth indicator is shown in the upper left corner.
3.Open the UKey mobile app and select "Connect Hardware Wallet". If you have already added a wallet in the App, add a wallet by tapping the plus (+) button in the Wallet menu at the top left corner of the UI.
4.The process requires authorisation for Bluetooth use. Please allow the permission.
5.Select the connected UKey core device. A pairing code will appear on the device screen. Tap "Yes, Allow Pairing" on the device, and tap "Pair" in the mobile app.
6.Wait for device authentication. Tap "OK" on the device.
7.Wait for the wallet connection to complete, then tap "Continue".
8.At this point, UKey core is connected to the mobile app. Tap "Done" in the mobile app. The wallet assets will be displayed.
FCC ID E-Label
1. Unlock the device and tap the "Settings" icon.
2. Select "About Device".
3. Once inside, you can see the FCC ID. Scroll down to see the CE mark and WEEE mark.
FCC Statement
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference; and
This device must accept any interference received, including interference that may cause undesired operation.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
































